A touchpoint can be defined as any way a consumer can interact with a business, whether it be person-to-person, through a website, an app or any form of communication .
Stable +14%
Stable +7%
29,000
Which customer touchpoint could you use to take advantage of this insight ?
Landing page +512.1K
Consumer behaviour +13K
Employee Experience Design +39
Brochure +67.5K
Distribution (marketing) +2.3K
Touchpoint +2.5K
Cost per lead -246
Customer engagement -647
Customer experience -13.4K
Brand -17.7K
Advertising +411.5K
Consumer +44.7K
Public relations +16.2K
Hashtag +6.5K
Internal communications +1.8K
Customer satisfaction +1.2K
Brand awareness +995
Brand management +844
Atmospherics -99
Marketing channel -6.5K
Marketing -33.2K
Website -394.9K
Brand engagement -1.7K
Others
Web portal Human resource management Social media Point of sale Value chain Media (communication) Asset
Trends and volumes presented on this page are compiled from public and proprietary data. If you wish to join the panel of sites used to establish these trends, please contact us.
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