A touchpoint can be defined as any way a consumer can interact with a business, whether it be person-to-person, through a website, an app or any form of communication .
Falling -19%
Growing +52%
58,000
Which customer touchpoint could you use to take advantage of this insight ?
What is a marketing communications touchpoint ?
Landing page +512.1K
Touchpoint +10.7K
Brand engagement +1.1K
Employee Experience Design +39
Brochure +67.5K
Distribution (marketing) +2.3K
Customer engagement +465
Consumer behaviour -2.3K
Customer experience -9.1K
Brand -10.7K
Consumer +44.7K
Hashtag +6.5K
Internal communications +1.8K
Brand management +474
Atmospherics -99
Brand awareness -1.1K
Marketing channel -6.5K
Public relations -6.7K
Advertising -13.1K
Marketing -33.2K
Website -394.9K
Customer satisfaction -1.8K
Cost per lead -455
Others
Social media Web portal Human resource management Value chain Media (communication) Asset Point of sale Immersive commerce
Trends and volumes presented on this page are compiled from public and proprietary data. If you wish to join the panel of sites used to establish these trends, please contact us.
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