Trends Marketing Voice of the customer
Voice of the customer is a term used in business and Information Technology to describe the in-depth process of capturing customer's expectations, preferences and aversions.
Stable +3%
Stable +4%
26,000
-
Sentiment analysis +9.1K
User research +2.6K
Conversion marketing -290
Market research -5.2K
-
Innovation
Outcome-Driven Innovation New product development Lean manufacturing
Others
Association for Supply Chain M... Chief innovation officer Scrum (software development) DMAIC Axiomatic product development lifecycle End user
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