Trends Marketing Customer intelligence
Customer intelligence is the process of gathering and analyzing information regarding customers, and their details and activities, to build deeper and more effective customer relationships and improve decision-making by vendors.
Falling -27%
Stable -9%
1,900
Lead scoring +658
Customer interaction tracker +50
Customer analytics +232
E-commerce -91.3K
Mystery shopping +590
Market research -5.2K
Customer satisfaction -1.8K
Conversion marketing -1.4K
Others
Customer relationship management Speech analytics Event-driven SOA Demand management Customer data
Trends and volumes presented on this page are compiled from public and proprietary data. If you wish to join the panel of sites used to establish these trends, please contact us.
© InLinks Optimization LTD, 2020