Trends Marketing Customer intelligence
Customer intelligence is the process of gathering and analyzing information regarding customers, and their details and activities, to build deeper and more effective customer relationships and improve decision-making by vendors.
Stable -2%
Stable +5%
2,700
Lead scoring +658
Customer interaction tracker +270
Conversion marketing -290
Customer analytics -356
E-commerce -91.3K
Customer satisfaction +1.2K
Mystery shopping +590
Market research -5.2K
-
Others
Customer relationship management Speech analytics Event-driven SOA Demand management Customer data
Trends and volumes presented on this page are compiled from public and proprietary data. If you wish to join the panel of sites used to establish these trends, please contact us.
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