A chatbot is a software application used to conduct an on-line chat conversation via text or text-to-speech, in lieu of providing direct contact with a live human agent.
Stable +10%
Stable -12%
430,000
What is a chatbot ?
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Microsoft Bing +145.9K
Omnichannel +1.9K
Customer service -9.6K
Chatbot -23K
E-commerce -91.3K
Customer engagement +465
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Gartner Forrester Research Overstock.com Mobile Backend as a service
Technology
Social media Haptik Virtual assistant Messenger (software) AIM (software) Instant messaging Android (operating system) Facebook F8 Google Assistant WhatsApp Facebook
Software
Software bot ChatGPT Customer data platform WeChat Oracle Cloud Platform
Finance and Banking
Lloyds Banking Group Societe Generale Finance Royal Bank of Scotland
Software
Machine learning Software agent Bard (chatbot) Generative pre-trained transformer GPT-4 LaMDA Generative artificial intelligence Microsoft Power Platform Internet bot Jabberwacky
Others
Amazon Alexa Internet of Things Citroen Renault KLM Alaska Airlines Barbie GPT-3 IBM Watson Cognitive behavioral therapy Turing test Survey data collection
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