Case Study:
Google’s understanding of the Jewellery sector

June 2020

Executive Summary

Google uses Natural Language Processing (NLP) routines to convert its understanding of text into topics and concepts (Entities). We looked out how much understanding Google misses using this approach in the Jewellery sector.

With weddings soon to be reintroduced following the Covid lockdown, InLinks analyzed the page content of the top 10 Google results (in the UK Market) ranking for the phrase Wedding Rings and compared the Named Entities recognized by Google’s NLP API with the proprietory routines designed by Inlinks to uncover gaps in Google’s machine learning in the Jewellery sector

The results showed that 21.2% of entities seen on the results in the Jewellery sector SERPS (search engine Results pages) were positively identified by Google.

This compares to 21.9% average across all analyzed industry sectors.

How the Sector Compares

Different sectors tend to be analyzed with a different degree of accuracy by the search engines. This stems from two main challenges.

  1. the more demand there is by consumers within a given sector, the more the need for search engines to apply more sophisticated entity recognition to better answer user queries.
  2. the more sophisticated the industry is in creating search-friendly content, the more search engines can surface topics and concepts.

 

Jewellery Industry Google Analysis InLinks Analysis
Avg. Number of words per page 1366
Avg. Number of Topics per page 5.6 26.4
Benchmark - Avg. nb of entities/page (all sectors) 9.4 44.5
Of which, Topic types are:    
- Persons 4 2
- Organizations 12 8
- Cities & geo. areas 2 3
- Concepts 23 142
Semantic Density   3.3

How the research was conducted

Google’s Search API returned URLs for the following sites competing for this phrase:

#beaverbrooks, #ernestjones, #fhinds, #glamira, #goldsmiths, #hsamuel, #orlajames, #tiffany, #warrenjames, #weddingrings-direct

The texts of each page are then sent to Google’s NLP API, in order to determine which entities are identified by the search engine. These are important for search since Google is then able to link these to its Knowledge Graph to feed its services including Google Discover, Google search, Voice Search and Google News. (Although, correct identification does not guarantee inclusion in these results)

Here is first of all the synthesis of the results returned by Google:

  • 23 concepts, including Wedding ring (detected 4 times) Or blanc (3) Colored gold (3)
  • 12 organizations, including H. Samuel (1) Signet Jewelers (1) Vera Wang (1)
  • 4 persons, including Wolfgang Amadeus Mozart (1) Ernest Jones (retailer) (1) Anthony Edwards (1)
  • 1 geographical area, including United Kingdom (4)
  • 2 persons, including Elsa Peretti (1) Jenny Packham (1)
  • 1 event, including Father's Day (1)
  • 1 city, including Brighton (1)

Errors in Google’s Detection Rate

No error.

Most important entities (provided by InLinks), compared to those identified by Google:

  • Wedding ring (seen 10 times) => detected by Google
  • Wedding (9) => NOT detected by Google
  • Jewellery (8) => NOT detected by Google
  • Gemstone (6) => NOT detected by Google
  • White Gold (6) => NOT detected by Google
  • Platinum (6) => detected by Google
  • Retail (5) => NOT detected by Google
  • Pricing (5) => NOT detected by Google
  • Beauty (5) => NOT detected by Google
  • Woman (4) => NOT detected by Google
  • Debt collection (4) => NOT detected by Google
  • Gold (4) => NOT detected by Google
  • Metal (4) => NOT detected by Google
  • Engagement ring (3) => NOT detected by Google
  • Internet (3) => NOT detected by Google

How can the Jewellery Industry benefit from this report?

By understanding where Google is failing to recognize important concepts within the industry, there is an opportunity for companies in the sector to write clearer content that Google can better understand.

Another option is to explicitly state these concepts in Webpage schema for machine learning algorithms to take into account. This would require using Schema.org/WebPage and the "about" and mentions" properties for important concepts such as Jewellery, Gemstone, White Gold, Metal, Engagement ring.

Internal linking of topics topages dedicated to each important topic will also help to reduce cannibalisation of content in Google’s understanding of contect within your content.

In Summary

Google's understanding of the Jewellery market, based on its NLP algorithms remains limited at 21.2% for this industry. Businesses either need to improve their schema or make their content more understandable by Google to improve its level of understanding.

 

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